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Showing posts from January, 2024

The pain of finding a document in your emails

Why is it so hard? Email is a great platform for asynchronous communication. Its roots go all the way back to the beginning of the internet with ARPANET. The engineers who put together ARPANET and the early email protocols were very smart, but they could not have foreseen all the possible applications computers and the internet would see in the future. And that is why finding documents in email chains is difficult. The sending and receiving of documents and document links along with the email messages, along with other features, were tacked on later. And for that reason they are not optimized for document retrieval. The problem is doubly difficult for law firms since not only do documents need to be assigned with particular email chains, they need to be assigned to clients and particular matters as well. So when you are having trouble finding a document for one of the matters from your client, it’s not you. It is not your junior. It is the email system. What are the options? If email i...

How worried should I be about using ChatGPT and other AI tools for my legal practice?

The latest breakthroughs in AI offer unprecedented opportunities for improving efficiency across industries, and this is no less true for the legal industry. This is due to the fact that the legal practice is either carried out through highly detailed writing or transcribed into writing, and the latest AI tools have proven very adept at parsing and interpreting such text. In fact, ChatGPT can already pass law exams ( here ). Besides causing law interns across the globe to dread their future job prospects, this breakthrough can offer law firms and their clients unparalleled efficiency in writing, interpreting and communicating. Given all these benefits what could possibly be the drawbacks? And how do I avoid them? Hallucinations You have probably heard about hallucinations and seen examples of it. Famously, the Large Language Models (LLM) like ChatGPT can be tricked into saying things that aren’t true (like 2+2 = 5 here ). But they can also say inaccurate things without being prompted. ...